Product Returns

At Green By Design we fervently believe in the quality of all of our products and want you to be completely satisfied with your purchase.

However, should an unlikely calamity befall your product and it arrives broken, or stops working within the warranty period, please let us know as soon as possible so that we can assist you in finding a replacement or refund.

We can be contacted for return issues over the phone at 877-553-2810 or by emailing Green By Design at

Please include a description of any problems that have beset your product in your email or be ready to describe your issue on the phone.

In the event that you wish to return your product for a different reason, it must be returned within 30 days unused and in its original packaging. A restocking fee may apply.

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